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Warranty and service support

At Solstice we know that every business is different, and that the warranty and post installation services you’d like to deliver should be tailored for your business. We offer scalable, white labelled support that can be customised for your business – across the UK and with partnerships in Europe as well.

Choose from break-fix or annual support contracts that cover hardware and software, preventative maintenance, and solution health checks.

Your Solstice support options include:

  • Nova – for next business day warranty support
  • Stellar – for 8 hour response / fix
  • Pulsar – for 4 hour response / fix
  • Blaze – for customised solutions for your business or project, including OOH / bank holidays / weekend coverage / 24/7.